Our small but growing design team

In June 2020, Aircall’s product design team went through a massive change: we experienced a 500% growth. After raising 65M dollars in series C funding last year (pretty impressive, right?), our company grew from 200 to 400 people. Welcome to the hyper growth scale-up world.

Back to our team. We went from a one-man team to a 5 people gang in less than 60 days.

On top of the obvious challenge of simultaneously onboarding 4 new team members (for specialised and high context roles), we soon faced the extra challenge of full remote collaboration, when Covid crisis hit us again…


Unleash the power of collaboration ✊🏽✊🏻✊🏾

A bit about myself and why I think this topic is worth your time.

I have been introduced to the art of facilitating workshops while working at Pivotal Labs as a design consultant.

For consultants, workshops are a powerful tool. They help us ramp up quickly on any topic, gather knowledge from subject matter experts, engage with our clients and align with our stakeholders.

Me, animating a service blueprint training, while being very pregnant
Me, animating a service blueprint training, while being very pregnant
Me, animating a service blueprint training, while being very pregnant :)

I have had the chance to learn from seasoned facilitators, be exposed to many formats and techniques. I have also had the opportunity to lead my fair share of workshops, and coach designers and product managers on how become better facilitators.

My latest experiences as in-house designer at Adobe and…


A team reviewing design
A team reviewing design
Photo by You X Ventures on Unsplash

Shift the conversation. Make design decisions based on evidence, not opinions.

Have you ever experienced a design review that went rogue? Everyone in the room has a different opinion about what the design should look like, nobody is happy with what they are seeing. Your design is being pulled apart in every direction, people tell you how to do your job and are endlessly debating wether they prefer the plain or outlined button. What was once a well- though-out solution now looks like Frankenstein’s creature: the perfect compromise between everyone’s opinion. Something that doesn’t feel right anymore and that you have no longer ownership on.

This article is my very personal…

Jessica Gantier

Design manager @ Aircall

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